At Beirut Palace, we’re committed to serving up delicious, high-quality shawarma with fast and friendly service. To help things run smoothly, we ask that all customers follow the policies below:
✅ Order PolicyPlease review your order carefully before submitting or paying.
We are not responsible for customer errors, including ordering the wrong item, forgetting to request extras, or misreading the menu.
Special requests are welcome, but not always guaranteed—our team will do their best!
⏰ Pickup & DeliveryBe on time for pickup orders—we want your food to be as fresh as possible.
❌ ExchangesIf we make a mistake, we’ll fix it—just let us know right away.
We do not offer replacements for incorrect orders placed by the customer.
⚠️ Allergies & Food SafetyPlease notify us of any allergies before ordering.
We do our best, but we can’t guarantee an allergen-free environment (we handle common ingredients like dairy, gluten, sesame, etc.).
🤝 Respectful EnvironmentWe’re here to serve you with a smile, and we ask that you treat our team with kindness and respect.
Disruptive or abusive behavior will not be tolerated and may result in service refusal.
Let us know if you have any questions—we’re always happy to help!
Thanks for being a part of the Beirut Palace family! 🌯🔥